Apple Vision Pro buyers start returning VR headsets, complain of headache, eye strain

WASHINGTON TIMES 

As the return window for Apple’s Vision Pro headset draws to a close, a notable number of early adopters are voicing their dissatisfaction on social media platforms, opting to return their $3,500 devices.

The trend emerges as customers reach the end of Apple’s 14-day return policy period, highlighting potential drawbacks in the product’s design and functionality.

Among the primary grievances from users is the headset’s comfort level. Reports of headaches, motion sickness, and distress due to the device’s weight — which is predominantly front-loaded — have been frequent.

The Verge’s product manager, Parker Ortolani, shared his own adverse experience, suspecting the headset contributed to a burst blood vessel in his eye, a sentiment echoed by others who have encountered similar symptoms, including eye redness — a familiar complaint among virtual reality headset users.

Mr. Ortolani elaborated on his decision to return the device, saying, “Despite the incredible experience it offers, the physical discomfort, exacerbated by the weight and strap design, made it unbearable to wear even for brief intervals. The anticipation of discomfort deterred me from using it…